Shipping Policy
UK Mainland Deliveries
Processing & Delivery Times
- Order Preparation: Typically completed within 1–2 working days (excluding weekends and bank holidays)
- Shipping Duration: 3–5 working days via secure services including Royal Mail Signed For, Royal Mail Tracked, or Parcelforce
- Free Delivery: Complimentary shipping applies to all UK mainland destinations
Overseas Shipments
Delivery Estimates & Pricing
| Destination | Expected Delivery Window | Shipping Fees (Approximate) |
|---|---|---|
| European Union | 5–10 working days | £8.99–£14.99 |
| USA & Canada | 7–14 working days | £12.99–£19.99 |
| Asia/Pacific | 10–20 working days | £15.99–£24.99 |
| Other Countries | 12–25 working days | £18.99–£29.99 |
(Delivery estimates may vary due to customs processing or other external factors)
Customs Considerations
- International shipments may be subject to additional import charges, VAT, or local taxes
- These fees remain the customer's responsibility—we cannot estimate or pay these charges
- For specific tariff information, please consult your national customs authority
International Free Shipping Threshold
Orders exceeding £100 GBP (after discounts) qualify for free delivery, excluding oversized/heavy items
Order Fulfillment
- Orders received before 2 PM GMT are processed on the same business day
- Orders placed during weekends or holidays may require 1–2 additional processing days
- Shipping confirmation with tracking details will be sent via email upon dispatch
Key Considerations
- Address Verification: Please ensure shipping details are accurate—we cannot be held responsible for errors in provided addresses
- Potential Delays: Unforeseen circumstances like severe weather, customs inspections, or carrier disruptions may impact delivery schedules
- Missing Shipments: Please notify us if your order hasn't been received within 10 days of the expected delivery date
Customer Support
For delivery-related questions:
[email protected]
+44 7483 264 982